At Rigid Sole, we are committed to providing you with a smooth and efficient shopping experience. It is our endeavor to ship all items in your Order together; however, this may not always be possible due to product characteristics, or availability. Below are the details of our shipping policy:
Shipping Details
1. Free Shipping:
- We offer free shipping on all online purchases within India.
2. Cash on Delivery Charges:
- For orders placed using the cash on delivery (COD) option, a fee of ₹100 will be applied.
3. Dispatch Timeline:
- Orders will be dispatched within 48 hours of placing the order, excluding weekends and public holidays.
4. Shipping Timelines:
- Once your order is dispatched, you can expect delivery within 7 days.
5. Delivery Restrictions:
- There may be restrictions on accepting orders for delivery in certain pin codes where products cannot be shipped. In such scenarios, the order will not be accepted online, and you will receive a message requesting you to provide an alternate pin code.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information to help you keep an eye on your delivery.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at support@rigidsole.com
Thank you for choosing Rigid Sole! We appreciate your business and look forward to serving you.